All your documents and data are encrypted with AES-256 using AWS Key Management Service. Keys are rotated automatically and managed separately from your data.
All connections use TLS 1.2 or higher with perfect forward secrecy. We disable outdated protocols and weak ciphers to ensure secure communication.
Automated daily backups with point-in-time recovery. We regularly test restoration procedures to ensure data integrity and availability.
Multi-tenant architecture with strict logical separation. Each project's data is isolated at database and application layers with no cross-tenant access.
Multi-factor authentication is mandatory for all OracleDoc team members accessing production systems and customer data.
Your documentation and conversations are yours. We don't sell, rent, or share your data with third parties for advertising or any other purpose.
We never use your documents, conversations, or any customer data to train AI models. Your intellectual property remains completely yours.
You can export and delete your data at any time. We permanently remove all your data within 30 days of account deletion.
We only collect what's necessary to provide our service. No tracking pixels, no advertising cookies, no unnecessary data harvesting.
| Service | Purpose | Location |
|---|---|---|
|
OpenAI AI/LLM
|
Language model inference, embeddings | 🇺🇸 USA |
|
Anthropic AI/LLM
|
Claude model inference | 🇺🇸 USA |
|
Google (Gemini) AI/LLM
|
Gemini model inference | 🇺🇸 USA |
|
Cohere Search
|
Semantic search reranking | 🇨🇦 USA/Canada |
|
Amazon Web Services Infra
|
Cloud infra, S3, SQS, RDS | 🇮🇳 ap-south-1 |
|
Razorpay Payments
|
Payment processing and billing | 🇮🇳 India |
|
Simple Analytics Analytics
|
Cookieless analytics | 🇳🇱 Netherlands |
DPA with Standard Contractual Clauses available.
We do not sell your personal information.
Safeguards for Indian residents' data architecture.